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Orders and Delivery

 

Orders Processing

  • All orders placed on weekends and Public Holidays will be processed the next working day. Orders placed after 5:30pm on weekdays will also be processed on the next working day.
  • Orders are shipped out within 3 working days upon processing and payment. Should there be a delay, you will be notified via email.
  • Delivery addresses and customer information cannot be changed due to privacy and security reasons. Please ensure that information entered is correct and accurate.

Local Shipping

  • Local shipping is free for orders $500 and above.
  • Shipping rates, available courier services and estimated delivery period is available on checkout page after entering address and postal code.
  • For orders above $500, please select free shipping option.
  • For orders below $500, the shipping rates will be shown for you to select from.
  • Once your order is shipped, you will receive a tracking number in your email to track the journey of your parcel.

Local Self Collection

  • Option for self-collection is available. If you opted for self-collection, you will receive an email notification when your order is processed and ready for collection.
  • Our collection location is at 31 Ubi Rd 1 #01-05, S(408694) Click here to find out our opening hours
  • Please let our staff know your Order ID for us to retrieve your order.

International Shipping 

  • We now ship internationally! 
  • Shipping rates, available courier services and estimated delivery period is available on checkout page after entering address and postal code.
  • On top of shipping costs, tax, customs and import duties will be levied by your local government. All additional taxes and fees are at your responsibility. 
  • Once your order is shipped, you will receive a tracking number in your email to track the journey of your parcel.

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