Orders and Delivery
Orders Processing
- All orders placed on weekends and Public Holidays will be processed the next working day. Orders placed after 5:30pm on weekdays will also be processed on the next working day.
- Orders are shipped out within 3 working days upon processing and payment. Should there be a delay, you will be notified via email.
- Delivery addresses and customer information cannot be changed due to privacy and security reasons. Please ensure that information entered is correct and accurate.
Local Shipping
- Local shipping is free for orders $500 and above.
- Shipping rates, available courier services and estimated delivery period is available on checkout page after entering address and postal code.
- For orders above $500, please select free shipping option.
- For orders below $500, the shipping rates will be shown for you to select from.
- Once your order is shipped, you will receive a tracking number in your email to track the journey of your parcel.
Local Self Collection
- Option for self-collection is available. If you opted for self-collection, you will receive an email notification when your order is processed and ready for collection.
- Our collection location is at 31 Ubi Rd 1 #01-05, S(408694) Click here to find out our opening hours
- Please let our staff know your Order ID for us to retrieve your order.
International Shipping
- We now ship internationally!
- Shipping rates, available courier services and estimated delivery period is available on checkout page after entering address and postal code.
- On top of shipping costs, tax, customs and import duties will be levied by your local government. All additional taxes and fees are at your responsibility.
- Once your order is shipped, you will receive a tracking number in your email to track the journey of your parcel.